FAQ

Frequently Asked Questions
Waste Removal and Recycling for Syracuse, New York and surrounding areas

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What Do I need to do to start residential service?-
 Starting service is easy, just call our office and a representative will be happy to set you up.
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How do I get a quote for service for my business?
 You can call the office and you will be directed to the sales dept. which will contact you to set up a time to meet , or you can fill out the questionnaire on-line and submit it and we will contact you shortly.
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Is the pick up the same day for trash and recycling for my business?
 No, once the account has been set up you will receive a call on the day of service.
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What if I have other items , besides my weekly trash and recycles for pick up?-
Give us a call and we can schedule a special pick up for you. Our customer service person will tell you how much for the collection as well as when you can expect the service to be done.
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What happens on Holidays for collection?
 Our website contains an updated list of the holidays we observe and how that will impact collection days.
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Can I stop service if I go away ?
 Yes, just contact our office and we can suspend your service for the time you are away.
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If I move what happens with my service?
 If you stay in our coverage area, we will set up your next service address and continue your service. Just give us a call and we can tell you if we provide service at your new residence.
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